Privacy Policy

Privacy Policy

Last Updated: 26 May 2026

Introduction

This Privacy Policy (“Policy”) explains how Ceemee Holdings Limited (“Company”, “we”, “our”, or “us”) collects, uses, stores, shares and protects your personal data when you use our website, products and services

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (“PECR”), and other applicable privacy laws

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy

Company Information

Data Controller: Ceemee Holdings Limited

Ceemee Holdings Limited
Registered in England and Wales
Company Number: 16791233

Registered Office Address:
321–323 High Road
Chadwell Heath, Essex
RM6 6AX
United Kingdom

Email: info@ceemeeholdingslimited.com

For any privacy-related enquiries or requests relating to your personal data, please contact us using the details above

Legal Basis for Processing Personal Data

We process personal data only where we have a lawful basis to do so under applicable law. These legal bases may include:

  • Your consent
    • Performance of a contract with you
    • Compliance with legal obligations
    • Our legitimate business interests, provided these do not override your rights and freedoms
    • Protection of vital interests
    • Performance of tasks carried out in the public interest or under official authority where applicable

We may rely on different legal bases depending on the specific purpose for which we use your data

Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity information (such as your name)
    • Contact information (email address, telephone number and postal address)
    • Account login details
    • Payment and transaction information
    • Technical information including IP address, browser type and device information
    • Usage data regarding how you use our website and services
    • Marketing and communication preferences
    • Information submitted through account registrations, uploads, online forms, testimonials, reviews, customer enquiries and other interactions with our website or services
    • Any information you voluntarily provide through forms, customer support requests or communications with us

Information Automatically Collected

We may automatically collect certain technical and usage information when you access our website including:

  • Device type and operating system
    • Browser type and version
    • IP address
    • Access times and dates
    • Pages viewed and actions taken on our website
    • Referral URLs and browsing paths
    • Cookie identifiers and analytics data

We collect this information to improve website performance, security, functionality and user experience

How We Use Your Personal Data

We may use your personal data to:

  • Provide and manage our services
    • Process transactions and payments
    • Create and manage your account
    • Respond to enquiries and customer support requests
    • Improve our website, products and services
    • Personalise your experience
    • Send service-related communications
    • Send marketing communications where permitted by law or where consent has been provided
    • Detect fraud, abuse or security incidents
    • Monitor website usage and analytics
    • Comply with legal and regulatory obligations

Marketing Communications

Where legally permitted, we may send marketing emails regarding updates, promotions, products or services that may interest you

You may unsubscribe from marketing communications at any time by:

Even if you opt out of marketing communications, we may still send important administrative or transactional communications relating to your account or our services

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse traffic and personalize content and advertising

We use the following categories of cookies:

  • Essential cookies
    • Functional cookies
    • Analytics cookies
    • Advertising and targeting cookies
    • Social media cookies

Non-essential cookies will only be used where you have provided your consent through our cookie banner or consent management platform

Our website provides users with:

  • A cookie consent banner
    • The ability to accept or reject non-essential cookies
    • Cookie preference management controls
    • Consent logging and record-keeping functionality where required by law

You may withdraw or modify your cookie preferences at any time through our cookie settings or consent management tools

If you disable cookies, certain features or functionality of the website may not operate properly

Analytics and Advertising

We may use third-party analytics and advertising providers to help us understand website usage and deliver relevant advertisements

These providers may include:

  • Google Analytics
    • Google Ads
    • Meta/Facebook advertising services

These services may use cookies and similar technologies to collect information regarding your interactions with our website and other websites

You can learn more about how Google processes data here:

https://policies.google.com/privacy

You may also opt out of Google Analytics by installing the browser add-on available here:

http://tools.google.com/dlpage/gaoptout?hl=en-GB

Payment Processing

We may use trusted third-party payment providers to securely process payments made through our website and services

These providers may include:

  • Stripe
    • PayPal

Payment information is processed securely by these providers in accordance with their own privacy policies and security standards

We do not store or have direct access to full payment card details submitted through third-party payment processors

Sharing Your Personal Data

We may share your personal data with:

  • Third-party service providers that support our operations, including payment processing, hosting, analytics, customer support, email delivery and IT services
    • Professional advisers, legal representatives or regulatory authorities where required
    • Law enforcement or government authorities where legally required
    • Business partners or affiliates where necessary to provide services
    • Third parties where you have provided consent

We do not sell your personal data to third parties

International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom

Where international transfers occur, we implement appropriate safeguards including:

  • UK International Data Transfer Agreements (IDTA)
    • Standard Contractual Clauses (SCCs)
    • Transfers to countries deemed to provide adequate protection

We take reasonable steps to ensure that your personal data remains protected in accordance with applicable privacy laws

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected including legal, accounting and regulatory requirements

Retention periods may vary depending on legal, tax and operational requirements.

Retention periods may include:

  • Account information retained while your account remains active
    • Transaction records retained for up to 6 years for tax and legal compliance
    • Marketing preferences retained until consent is withdrawn or inactivity periods expire
    • Customer support enquiries retained for operational and legal purposes

When personal data is no longer required, we will securely delete or anonymise it where appropriate

Security

We implement reasonable technical, administrative and organisational safeguards designed to protect personal data including:

  • Secure hosting infrastructure
    • SSL encryption
    • Access controls
    • Security monitoring measures
    • Secure payment processing providers

However, no method of transmission or storage is completely secure and we cannot guarantee absolute security

Automated Decision-Making and Profiling

We do not generally use personal data for automated decision-making or profiling that produces legal or similarly significant effects

Where such processing may occur, we will provide appropriate notice and any rights required by applicable law

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
    • Correct inaccurate or incomplete data
    • Request deletion of your data
    • Restrict processing of your data
    • Object to processing
    • Withdraw consent at any time
    • Request transfer of your data to another provider
    • Lodge a complaint with a supervisory authority

To exercise your rights, please contact:

info@ceemeeholdingslimited.com

We may request verification of your identity before responding to certain requests

Complaints

If you are unhappy with how we handle your personal data, we encourage you to contact us first so we can attempt to resolve your concerns

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk/

Children’s Privacy

Our website and services are not directed toward children under the age of 16 and we do not knowingly collect personal data from children

If we become aware that personal data has been collected from a child without appropriate consent, we will take reasonable steps to delete such information promptly

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of third-party websites

We encourage users to review the privacy policies of any third-party services they access

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations or business operations

Updated versions will be posted on this page together with the revised “Last Updated” date

Your continued use of our website following any updates constitutes acceptance of the revised Privacy Policy

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Ceemee Holdings Limited
321–323 High Road
Chadwell Heath, Essex
RM6 6AX
United Kingdom

Email: info@ceemeeholdingslimited.com